VOC-OFL - Operate a forklift - VOC

The Verification of Competency (VOC) course to operate a forklift truck is a nationally recognised method of assessment that can be used to demonstrate a person’s ability to operate equipment and/or undertake the responsibilities of the forklift truck operator.

Course Overview

This Verification of Competency (VOC) will verify your skills in operate a forklift and the competent operation of a certain make and model of machinery.

Entry Requirements

A Verification of Competency is only for operators who already hold a licence or ticket for operate a forklift. Please note: You will be required to provide a copy of this when completing the online enrolment.

Course Structure

Core verification unit:
RIIHAN201E Operate a forklift 

Elective units (are recorded utilising the make and model of machine that you complete your VOC demonstration):
Make Model - Machine Make 

How to Enrol

Step 1 - Complete the online enrolment form (during the enrolment process you will be required to upload 1 form of identification and also your previous statement of attainment to verify you hold current competence in the VOC course you are seeking verification).

Step 2 - You will receive information to access to Civil Safety’s learner portal to complete a VOC Knowledge Check and to access the VOC demonstration checklist link for you to provide to your chosen competent person to complete (Note: You will receive a copy of the completed demonstration to your email address, for you to upload to the portal).

Step 3 - You will receive your verification of competency award with the unit and machinery or demonstrated level details that includes a QR verification for sites and employers to instantly verify your VOC.

VOC Delivery

Online Practical Demonstration Evidence


Assessment is based on competency (the ability to demonstrate specific skills), depending on delivery, may be undertaken through a combination of observation and discussion, and written.


A nationally verifiable VOC transcript will be issued by Civil Safety upon successful completion of VOC requirements, provided that all requirements have been met and course fees are paid in full. 

Upcoming Programs

Please contact us HERE for more information.