Stay Current and Confident to Lead Safer Workplaces
Health and Safety Representatives play a critical role in keeping workplaces safe - but legislation, expectations, and risks don’t stand still.
This WorkSafe QLD-approved one-day refresher course helps experienced HSRs stay sharp, confident, and up to date. You’ll revisit your powers, strengthen your decision-making, and walk away better equipped to handle real workplace situations - from raising issues to directing unsafe work to stop.
Under Queensland WHS legislation, elected HSRs are entitled to attend refresher training every 12 months to maintain current knowledge and skills in their role.
Course Delivery
Face-to-Face
Course Duration
1 Day
Locations
Multiple training centres across Queensland, or we can come to your location.
Course Fee
Fees vary depending on location (see table below)
Afterpay available
Health and Safety Representative - F2F Refresher Course (QLD) - Course Information
This refresher is built for experienced HSRs who want more than a compliance tick - it’s about staying effective in the role.
Across the day, you’ll revisit your key powers and responsibilities under current WHS legislation, with a strong focus on how they apply in real-world scenarios. Through guided discussion and practical examples, you’ll explore:
Updates to WHS laws and what they mean for you
How to confidently exercise your powers (PINs, cease work, issue resolution)
Communicating and consulting effectively with workers and management
Identifying and responding to emerging workplace risks
Navigating challenging situations and pushing for safer outcomes
By the end of the course, you’ll have a clearer understanding of your authority - and how to use it to make a genuine impact.
Course Delivery and Assessment
This is a face-to-face, one-day course designed to be practical, engaging, and directly relevant to your role as an HSR.
Rather than rehashing theory, the session focuses on discussion, shared experiences, and applying your knowledge to realistic workplace scenarios. You’ll have the opportunity to ask questions, test your understanding, and learn from others in similar roles.
There are no formal exams. Assessment is completed through participation in activities and discussions throughout the day, ensuring you can confidently apply what you’ve learned back in your workplace.
Who Should Complete This Course?
This face-to-face refresher course is designed for HSRs who have already completed their initial training and need to maintain their knowledge and skills to continue representing workers effectively.
It is suitable for:
Current Health and Safety Representatives (HSRs) who need to refresh their certification
HSRs responsible for consulting with workers and management on health and safety matters
Personnel who participate in risk assessments, incident investigations, and workplace inspections
Team leaders and supervisors who act in a health and safety advisory role
Workers across industries such as:
Construction and civil
Mining and resources
Manufacturing and processing
Oil and gas
Utilities and infrastructure
Government and public services
Refresher training ensures HSRs remain competent in consultation, hazard identification, risk management, and workplace health and safety obligations, in line with guidance from Safe Work Australia.
Course Outcome
On successful completion of the one-day refresher, you will:
Receive a Statement of Attendance confirming they’ve completed the approved refresher
Maintain their eligibility to continue acting as an HSR
Stay compliant with refresher training (annually)
Be up to date with current WHS legislation and practices
Career Pathways
The HSR role is widely recognised as the best "entry-level" experience for a career in Work Health and Safety.. Completing the Health and Safety Representative (HSR) course can open the door to a variety of workplace health and safety roles, including:
Health and Safety Officer: You can leverage your HSR experience to transition into a full-time safety role. Many HSRs follow this by completing a Certificate IV in Work Health and Safety (BSB41419).
Safety Coordinator: Managing safety procedures, reporting incidents, and promoting a safety-first culture. Large sites (especially in construction or mining) often look for coordinators who have "ground-floor" experience communicating with both workers and management.
Workplace Safety Advisor: Advising management and staff on compliance with safety legislation and best practices.
Health and Safety Consultant: Providing expert guidance to improve safety standards across multiple sites or organisations.
Entry Requirements
To enrol in this refresher course, students must:
Have successfully completed the Health and Safety Representatives course within the last 5 years.
Be at least 18 years of age.
Have basic computer skills and access to the internet.
Have sufficient language, literacy and numeracy (LLN) skills to complete assessments.
Hold a valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don't already have a USI, you can apply for one online at www.usi.gov.au or we can apply for one for you.
Students must provide the following evidence:
A clear copy of your driver's licence or other photo identification.
A Statement of Attainment issued by an RTO confirming successful completion of the Health and Safety Representatives course.
Note: Wallet cards will not be accepted unless they meet AQF requirements for an accredited Statement of Attainment.
Important Information:
To avoid delay in processing and issuing your Statement of Attainment, please ensure payment or a company purchase order is provided at enrolment.
If you are submitting a USI transcript, it must include a QR verification code.
If the student does not meet the refresher eligibility requirements and is required to complete the full course, an additional assessment fee will apply for the practical training and assessment component. This can be delivered at any of our training facilities across Australia.
Support When You Need It
Throughout the duration of your course you can access experienced industry professionals and support staff to guide you through the program. Our trainers are dedicated to helping you succeed and will be available to answer your questions and provide feedback on your progress. They will provide you with the guidance and support you need to fully understand the course material, as well as offer suggestions for further learning opportunities.
“The HSR refresher sharpened my skills and updated me on the latest legislation. It was practical, relevant, and left me confident to raise issues and support safer work on site.”
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Course FAQs
Fees vary depending on location - you can view specific location fees in the table above.
Unfortunately there is no funding currently available for this course in QLD.
The Health and Safety Representative Refresher course is delivered face-to-face/online over 1 day.
To enrol in this refresher course, students must:
Have successfully completed the Health and Safety Representatives course within the last 5 years.
Be at least 18 years of age.
Have basic computer skills and access to the internet.
Have sufficient language, literacy and numeracy (LLN) skills to complete assessments.
Hold a valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don't already have a USI, you can apply for one online at www.usi.gov.au or we can apply for one for you.
Students must provide the following evidence:
A clear copy of your driver's licence or other photo identification.
A Statement of Attainment issued by an RTO confirming successful completion of the Health and Safety Representatives course.
Note: Wallet cards will not be accepted unless they meet AQF requirements for an accredited Statement of Attainment.
Important Information:
To avoid delay in processing and issuing your Statement of Attainment, please ensure payment or a company purchase order is provided at enrolment.
If you are submitting a USI transcript, it must include a QR verification code.
If the student does not meet the refresher eligibility requirements and is required to complete the full course, an additional assessment fee will apply for the practical training and assessment component. This can be delivered at any of our training facilities across Australia.
Your SOA will be issued within 3-5 business days of successfully completing the course and receiving payment.
Our friendly support team is here to help. Contact us for course advice, enrolment support, or guidance during your training.
1300 248 457 or email info@civilsafety.edu.au
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