Learn New Skills and Move Your Career Forward
The Operate a Forklift (RIIHAN201E) course gives you the skills to safely operate a forklift truck in a range of workplace environments. You’ll learn how to inspect equipment, move loads safely, and operate a forklift while following workplace procedures and safety regulations.
The training combines practical, hands-on experience with best-practice techniques to build confidence and competence. This course is ideal for those working in warehousing, logistics, mining, construction, and other industries where forklift operation is required.
Course Delivery
Blended
Step 1 - Complete online theory module (within 30 days)
Step 2 - Book in and attend 1 day of practical training
Course Outcome
Locations
Multiple training centres across Queensland and Western Australia, or we can come to your location.
Course Fee
Fees vary depending on location (see table below)
Afterpay available
Operate a Forklift - Course Information
The Operate a Forklift (RIIHAN201E) course provides you with the practical knowledge and hands-on experience to safely operate a forklift truck in the workplace. You’ll learn about:
Legislation & Compliance: Understand WHS requirements, workplace procedures, and legal obligations for operating a forklift truck.
Hazard Identification: Identify workplace hazards, load-related risks, and environmental factors that can impact safe operation.
Forklift Equipment: Learn about different types of forklift trucks, their components, and safe operating capabilities.
Pre-Use Checks & Maintenance: Conduct inspections, identify faults, and carry out routine checks before operating equipment.
Safe Operating Procedures: Operate a forklift safely and efficiently while minimising risks to yourself and others.
Load Handling & Stability: Lift, carry, and place loads safely while understanding load balance and stability principles.
Control Measures & Safety Planning: Apply risk control measures and plan tasks to ensure safe forklift operations.
Communication & Reporting: Communicate effectively in the workplace and report hazards, incidents, and equipment issues.
Shutdown & Securing Equipment:
Safely park, shut down, and secure the forklift after use.
By the end of the course, you’ll be confident in your ability to identify hazards, operate a forklift safely, and maintain a safe and productive work environment.
* Please Note: This course provides nationally recognised training in forklift operation for workplace and site-based environments (such as mining and construction), but it does not result in a High Risk Work Licence. Completing this unit alone does not permit you to legally operate a forklift where a licence is required. If you need a forklift licence, we also offer the Licence to Operate a Forklift Truck course.
Course Delivery and Assessment
In order to provide you with the best learning outcomes possible, this course is delivered via a mix of online learning and face-to-face training. You will be assigned an experienced Trainer Assessor for support throughout your course.
Step 1 - Complete online theory (within 30 days)
The online modules are self-paced and include assessments (quizzes, written tasks, or short exercises) to ensure understanding.
Step 2 - Attend 1 day face-to-face training (appx 4-6 hours)
Your trainer will give you practical tasks to complete based on the information you’ve learned in your online theory module.
You will need to pass both steps in order to successfully complete the course.
Who Should Complete This Course?
This course is ideal for people working in the following industries:
Warehousing, transport and logistics staff: Anyone required to operate forklifts for loading, unloading, stacking, and moving goods safely.
Construction, trades and equipment hire workers: Workers who need to move materials, equipment, and supplies efficiently on worksites.
Manufacturing and production teams: Operators involved in handling stock, managing inventory, and supporting production processes.
Mining and resources personnel: Roles that involve yard operations, warehousing, and logistics support in resource environments.
Retail and distribution workers: Staff working in large storage facilities or distribution centres handling bulk goods and stock movement.
Course Outcome
Upon successful completion of this refresher course, you will be awarded a nationally recognised Statement of Attainment for:
RIIHAN201E - Operate a Forklift
This certification is nationally recognised under the Australian Qualifications Framework (AQF) and can support applications for higher roles in safety and compliance.
Career Pathways
Completing the Operate a Forklift (RIIHAN201E) course prepares you for a variety of roles across multiple industries such as:
Warehousing and Logistics: Forklift operator, warehouse operator, storeperson, freight handler, distribution centre worker.
Construction and Civil Works: Forklift operator, labourer, site support worker, materials handler.
Mining and Resources: Warehouse operator, yard hand, logistics support, supply chain support roles.
Manufacturing and Production: Production worker, machine operator, dispatch operator, inventory controller.
Transport and Freight: Dock worker, freight loader/unloader, logistics coordinator support roles.
Entry Requirements
There are no formal entry requirements for this course, however students will need:
Basic computer skills and internet access (for enrolment and online modules)
Adequate language, literacy, and numeracy (LLN) skills to complete assessments, and;
A valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don't already have a USI, you can apply for one online at www.usi.gov.au or we can apply for one for you.
Support When You Need It
Throughout the duration of your course, you can access experienced industry professionals and support staff to guide you through the program. Our trainers are dedicated to helping you succeed and will be available to answer your questions and provide feedback on your progress. They will provide you with the guidance and support you need to fully understand the course material, as well as offer suggestions for further learning opportunities.
"Completing my forklift training with Civil Safety was straightforward and hands-on. I now feel confident operating a forklift safely on any site."
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Course FAQs
Fees vary depending on location - you can view specific location fees in the table above.
Unfortunately, there is no funding available for this course. Please visit our funding page to explore our range of funding options and eligible courses by state.
You’ll need to complete the online theory module first within 30 days of enrolling, followed by 1 day of face-to-face training.
There are no formal entry requirements. However, students will need:
Basic computer skills and internet access (for enrolment and communication)
Sufficient language, literacy, and numeracy (LLN) skills to complete assessments
A valid Unique Student Identifier (USI). If you don’t have one, you can apply at usi.gov.au or we can assist.
Please Note: This course provides nationally recognised training in forklift operation for workplace and site-based environments (such as mining and construction), but it does not result in a High Risk Work Licence. Completing this unit alone does not permit you to legally operate a forklift where a licence is required. If you need a forklift licence, we also offer the Licence to Operate a Forklift Truck course.
Your SOA will be issued within 3-5 business days of successfully completing the course and receiving payment.
Our friendly support team is here to help. Contact us for course advice, enrolment support, or guidance during your training.
1300 248 457 or email info@civilsafety.edu.au
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