The Work Safely at Heights (RIIWHS204E) course provides you with the skills and confidence to safely perform tasks in elevated work environments. You’ll learn how to assess risks, control hazards, and use height safety equipment correctly, with hands-on training that mirrors real workplace scenarios.
This nationally recognised qualification is essential for anyone working in construction, mining, maintenance, or related industries, ensuring you meet industry standards while staying safe on the job. By the end of the course, you’ll be prepared to work at heights confidently and in compliance with workplace safety requirements.
Step 1: Complete online theory module (within 30 days)
Step 2: Book in and attend 1-day practical training (appx 4 hours)
17+ training centres across Queensland and Western Australia
Fees vary depending on location (see table below)
CSQ and CTF Funding available (see below)
This course provides you with the practical knowledge and real-world experience needed to work safely at heights in a variety of elevated environments. You’ll learn about:
Legislation & Compliance: Understand WHS requirements for working at height.
Hazard Identification: Learn about common risks, fall hazards, and relevant WHS requirements.
Risk Assessment and Planning: Identify unsafe conditions and implement effective control measures before starting work at heights.
Equipment Selection & Inspection: Choose, inspect, and maintain harnesses, lanyards, anchors, and other height safety equipment.
Safe Work Procedures: Apply correct procedures for accessing, working, and moving safely at height.
Fall Prevention & Protection: Understand the hierarchy of controls and how to minimise fall risks as well as the use of fall arrest and fall restraint systems.
Emergency Procedures: Follow protocols for rescue and emergency response in elevated work scenarios.
Communication & Reporting: Effectively communicate hazards and report incidents as per workplace procedures.
By the end of the course, you’ll be confident in your ability to identify potential hazards, use height safety equipment correctly, and work safely in elevated environments in compliance with workplace safety requirements.
In order to provide you with the best learning outcomes possible, this course is delivered via a mix of online learning and face-to-face training. You will be assigned an experienced Trainer Assessor for support throughout your course.
The online modules are self-paced and include assessments (quizzes, written tasks, or short scenario-based exercises) to ensure understanding.
Your trainer will give you practical tasks to complete based on the information you’ve learned in your online theory module.
You will need to pass both steps in order to successfully complete the course.
This course is designed for workers who are required to perform tasks at height as part of their job. It’s ideal for people in industries such as:
Construction & Civil Works - tradespeople, labourers, site supervisors
Mining & Resources - operators, maintenance crews, contractors
Utilities & Infrastructure - electricians, engineers, and service personnel
Manufacturing & Maintenance - plant operators, technicians, and service personnel
Emergency Services & Contractors - anyone involved in elevated work or rescue support
Whether you’re starting a new role, upskilling for compliance, or refreshing your current qualification, this course ensures you can work safely at height while meeting workplace safety standards.
Construction: Roofers, builders, bricklayers, electricians, painters, and plumbers.
Resources: Coal and metalliferous mining, drilling, and extractive industries.
Infrastructure: Telecommunications technicians and tower workers.
Maintenance: Building and solar panel cleaners and installers.
Specialised Roles: Scaffolders and site rescue personnel
There are no formal entry requirements; however, students will need:
Basic computer skills and internet access (for enrolment and communication)
Sufficient language, literacy, and numeracy (LLN) skills to complete assessments
A valid Unique Student Identifier (USI) – mandatory for all nationally recognised training. If you don’t have one, you can apply atusi.gov.au or we can assist.
Throughout the duration of your course, you can access experienced industry professionals and support staff to guide you through the program. Our trainers are dedicated to helping you succeed and will be available to answer your questions and provide feedback on your progress. They will provide you with the guidance and support you need to fully understand the course material, as well as offer suggestions for further learning opportunities.
Eligible workers, employers and career seekers in Queensland’s building and construction industry can save up to 75-100% on courses, including short courses, units of competency, or Certificate and Diploma qualifications. While CSQ provides substantial funding, a student co-contribution fee is typically required. Check your eligiblity or contact us for more information.
Eligible apprentices, trainees, workers and business owners in WA’s building and construction industry can save up to 70% per course (metro) and 80% per course (regional) with CTF funding. As an approved bulk billing provider, we handle the paperwork and claim process for you - so you only pay the gap while you upskill, get licences, and complete safety courses. Check your eligibility or contact us for more information.
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Fees vary depending on location - you can view specific location fees in the table above.
Yes - you may be eligible for either CSQ (QLD) or CTF (WA) subsidies for this course. Check your eligibility or contact us to find out more.
You’ll need to complete the online theory module first within 30 days of enrolling, followed by approximately 4-6 hours of face-to-face training.
There are no formal entry requirements. However, students will need:
Basic computer skills and internet access (for enrolment and communication)
Sufficient language, literacy, and numeracy (LLN) skills to complete assessments
A valid Unique Student Identifier (USI). If you don’t have one, you can apply atusi.gov.au or we can assist.
Your SOA will be issued within 3-5 business days of successfully completing the course and receiving payment.
Our friendly support team is here to help. Whether you need course advice, enrolment support, or guidance during your training, we’re only a call or message away.
Call us now and we'll connect you with the right training specialist for your needs.
Call 1300 248 457
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