Refresh Your Skills and Stay Safe at Heights
The Work Safely at Heights (RIIWHS204E) face-to-face refresher course is designed to refresh and strengthen your skills so you can continue working safely and confidently in elevated environments. This course keeps you up to date with industry standards, WHS legislation, and best practice, while revisiting key areas such as hazard identification, risk control, and the correct use of height safety equipment.
Perfect for construction, mining, and maintenance workers, this nationally recognised refresher ensures you remain competent, compliant, and ready to work safely at heights.
Course Delivery
Face-to-Face
Course Duration
1 Day
Course Outcome
Entry Requirements
Previously completed a full Work Safely at Heights (RIIWHS204D or RIIWHS204E) unit
Locations
17+ training centres across Queensland and Western Australia
Course Fee
Fees vary depending on location (see table below)
Afterpay available
Work Safely at Heights - F2F Refresher - Course Information
The Work Safely at Heights face-to-face refresher course is designed for people who have previously completed height safety training and want to keep their skills up-to-date and retain compliance for site.
You’ll learn how to:
Identify and assess height-related hazards and risks.
Correctly use fall-arrest systems, harnesses, and other height safety equipment.
Apply WHS legislation and site-specific height safety procedures.
Plan and perform work safely at heights using safe work methods.
Conduct pre-use checks on equipment and understand inspection requirements.
Respond effectively to emergencies or incidents involving height work.
Course delivery and assessment
This refresher course is delivered face-to-face over 1 full day.
You’ll gain hands-on experience in a controlled environment, building both confidence and competence while receiving direct guidance and personalised feedback from experienced trainers throughout the day.
Assessment is competency-based and ensures you can apply safe work practices with confidence. It includes:
An Interactive quiz and knowledge checks throughout the day
Scenario-based questions to demonstrate practical understanding
A final observation to confirm your competency in all three areas
If you would like to complete this refresher course online, enrol here.
Who should complete this course?
Course outcomes
Upon successful completion of this refresher course, you will be awarded a nationally-recognised Statement of Attainment for:
RIIWHS204E - Work Safely at Heights
This certification is nationally recognised under the Australian Qualifications Framework (AQF) and can support applications for higher roles in safety and compliance.
Career pathways
Construction: Roofers, builders, bricklayers, electricians, painters, and plumbers.
Resources: Coal and metalliferous mining, drilling, and extractive industries.
Infrastructure: Telecommunications technicians and tower workers.
Maintenance: Building and solar panel cleaners and installers.
Specialised Roles: Scaffolders and site rescue personnel
Entry requirements
To enrol in this refresher course, students must:
Have successfully completed Work Safely at Heights (RIIWHS204E) or the superseded Work Safely at Heights (RIIWHS204D) units.
Be at least 15 years of age.
Have basic computer skills and access to the internet.
Have sufficient language, literacy and numeracy (LLN) skills to complete assessments.
Hold a valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don't already have a USI, you can apply for one online at www.usi.gov.au or we can apply for one for you.
Students must provide the following evidence:
A clear copy of your driver's licence or other photo identification.
A Statement of Attainment issued by an RTO confirming successful completion of either RIIWHS204E or RIIWHS204D.
Note: Wallet cards will not be accepted unless they meet AQF requirements for an accredited Statement of Attainment.
Important Information:
To avoid delay in processing and issuing your Statement of Attainment, please ensure payment or a company purchase order is provided at enrolment.
If you are submitting a USI transcript, it must include a QR verification code.
If the student does not meet the refresher eligibility requirements and is required to complete the full course, an additional assessment fee will apply for the practical training and assessment component. This can be delivered at any of our training facilities across Australia.
Support when you need it
Our face-to-face refresher courses are led by experienced industry professionals who provide hands-on guidance and support throughout the day. Your trainer will work closely with you during practical activities, demonstrations, and assessments, ensuring you fully understand each task and can apply your skills with confidence.
You’ll have the opportunity to ask questions in real time, receive immediate feedback, and learn from realistic workplace scenarios. Our trainers are focused on your success and are there to support you every step of the way, helping you build practical competence and confidence in a supportive, engaging learning environment.
“Relevant, hands-on training that reinforces the importance of working safely at heights. It was well run and directly applicable to real site conditions.”
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Course FAQs
Fees vary depending on location - you can view specific location fees in the table above.
Unfortunately, there is no funding available for this course. Please visit our funding page to explore our range of funding options and eligible courses.
This course is conducted in person over one (1) day.
To enrol in this refresher course, students must:
Have successfully completed Work Safely at Heights (RIIWHS204E) or the superseded Work Safely at Heights (RIIWHS204D) units within the last 5 years.
Be at least 15 years of age.
Have basic computer skills and access to the internet.
Have sufficient language, literacy and numeracy (LLN) skills to complete assessments.
Hold a valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don't already have a USI, you can apply for one online at www.usi.gov.au or we can apply for one for you.
Students must provide the following evidence:
A clear copy of your driver's licence or other photo identification.
A Statement of Attainment issued by an RTO confirming successful completion of either RIIWHS204E or RIIWHS204D.
Note: Wallet cards will not be accepted unless they meet AQF requirements for an accredited Statement of Attainment.
Important Information:
To avoid delay in processing and issuing your Statement of Attainment, please ensure payment or a company purchase order is provided at enrolment.
If you are submitting a USI transcript, it must include a QR verification code.
If the student does not meet the refresher eligibility requirements and is required to complete the full course, an additional assessment fee will apply for the practical training and assessment component. This can be delivered at any of our training facilities across Australia.
Your SOA will be issued within 3-5 business days of successfully completing the course and receiving payment.
Our friendly support team is here to help. Contact us for course advice, enrolment support, or guidance during your training.
1300 248 457 or email info@civilsafety.edu.au
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