Hands-On Training for Immediate Emergency Response
The Operate as Part of an Emergency Control Organisation (PUAFER005) and Contain Small Emergencies in a Facility (PUAFER008) combined course provides the essential practical skills and knowledge required to respond quickly, safely, and effectively to workplace emergencies. Covering both Emergency Control Organisation (ECO) responsibilities and first-response incident containment, this course prepares participants to support emergency procedures, assist with evacuations, and safely manage minor incidents before they escalate.
Through hands-on, scenario-based training, participants will learn how to identify hazards, assess risks, recognise emergency situations, and carry out assigned emergency roles with confidence. The course also develops the capability to communicate clearly under pressure, support the Emergency Controller, and implement correct safety procedures to protect people, property, and operations.
This nationally recognised training is ideal for workers in construction, industrial, commercial, maintenance, and other high-risk environments who are required to act as part of a workplace emergency response team. By the end of the course, participants will be confident in their ability to respond calmly, contain small emergencies safely, and meet workplace health and safety requirements.
Course Delivery
Face-to-face training
Course Duration
1 day
Course Outcome
Locations
Multiple training centres across Queensland and Western Australia, or we can come to your location.
Course Fee
Fees vary depending on location (see table below)
Afterpay available
2 Course Bundle - Fire Warden & Fire Extinguisher - Course Information
This combined course covers Operate as Part of an Emergency Control Organisation (PUAFER005) and Contain Small Emergencies in a Facility (PUAFER008), providing you with the practical skills and knowledge to both support workplace emergency response activities and safely contain minor incidents before they escalate. It equips participants to operate effectively within an Emergency Control Organisation (ECO) while also developing hands-on capability in first-response emergency management.
You’ll learn about:
Emergency Roles & Responsibilities: Understand your role as a warden or ECO member during emergencies
Emergency Procedures: Follow and apply workplace emergency plans and instructions correctly
Communication & Reporting: Communicate clearly with the Emergency Controller, wardens, and occupants, and report incidents accurately
Evacuation Support: Assist with safe, calm, and orderly evacuations
Hazard Awareness & Risk Assessment: Identify emergency hazards and assess changing conditions
Incident Response & Containment: Respond quickly to minor emergencies including small fires, chemical spills, and other workplace hazards
Use of Equipment: Apply appropriate emergency procedures and use available containment equipment effectively
Team Coordination: Work effectively with others during emergency response activities
Personal Safety: Maintain your own safety while supporting emergency response efforts
Compliance & Procedures: Implement workplace health and safety requirements during incident management
By the end of the course, you’ll be confident in your ability to carry out your assigned emergency role, respond calmly under pressure, contain small emergencies safely, and support effective, compliant emergency response in a controlled workplace environment.
Course Delivery and Assessment
This combined course provides the essential skills and knowledge required to lead and coordinate workplace emergency response activities. You’ll learn how to take control during emergency situations, direct response teams, manage evacuations, and communicate effectively under pressure, while ensuring workplace emergency procedures are followed to protect people, property, and operations.
This course is delivered face-to-face to ensure the best learning outcomes. You’ll be guided by an experienced Trainer Assessor, who will provide support and feedback throughout the session.
Who Should Complete This Course?
This combined course is designed for workers who are required to support workplace emergency response activities as part of an Emergency Control Organisation (ECO) and respond to and contain small emergencies as part of their day-to-day responsibilities. It is suitable for both operational personnel and those responsible for first response, emergency preparedness, and workplace safety.
It’s ideal for people working in industries such as:
Construction & Civil Works – wardens, leading hands, site-based workers, supervisors
Mining & Resources – emergency team members, operators, contractors
Manufacturing & Industrial Sites – plant workers, maintenance personnel, safety representatives
Commercial & Facilities Management – facility managers, supervisors, floor wardens, building occupants with emergency roles
WHS & Safety Roles – HSRs, safety representatives, and workers with designated emergency responsibilities
Whether you’re appointed as a warden, responsible for first response to minor incidents, supporting evacuations, meeting workplace emergency requirements, or refreshing your emergency response skills, this course ensures you have the knowledge and confidence to respond effectively, contain small emergencies, and contribute to a safe and controlled workplace.
Career Pathways
Emergency Warden / Floor Warden
Emergency Response Team Member
Workplace First Response Personnel
Site-Based Safety Support Roles
HSR or Safety Representative
Facilities or Building Emergency Team Member
Facility or Site Safety Officer
Emergency Response Team Member
Workplace First Responder
Maintenance or Operations Staff with emergency responsibilities
Health and Safety Coordinator
Risk and Compliance Officer
Entry Requirements
There are no formal entry requirements; however, students will need:
basic computer skills and internet access (for enrolment and communication)
sufficient language, literacy, and numeracy (LLN) skills to complete assessments
a valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don’t have one, you can apply at usi.gov.au or we can assist.
Support When You Need It
Throughout the duration of your course, you can access experienced industry professionals and support staff to guide you through the program. Our trainers are dedicated to helping you succeed and will be available to answer your questions and provide feedback on your progress. They will provide you with the guidance and support you need to fully understand the course material, as well as offer suggestions for further learning opportunities.
“Clear, practical training that covered real emergency scenarios. I feel confident responding if something goes wrong at work.”
Course FAQs
Fees vary depending on location - you can view specific location fees in the table above.
Unfortunately, there is no funding available for this course. Please visit our funding page to explore our range of funding options and eligible courses by state.
The course is completed face-to-face in 1 day, providing all the essential knowledge and practical skills you need.
Basic computer skills and internet access
Sufficient language, literacy, and numeracy (LLN) skills to complete assessments
A valid Unique Student Identifier (USI) (mandatory for all nationally recognised training). If you don’t have one, you can apply at usi.gov.au or we can assist.
Your SOA will be issued within 3-5 business days of successfully completing the course and receiving payment.
Our friendly support team is here to help. Contact us for course advice, enrolment support, or guidance during your training.
1300 248 457 or email info@civilsafety.edu.au
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