Command, Coordinate, Control in an Emergency
The Operate as Part of an Emergency Control Organisation (PUAFER005) and Lead an Emergency Control Organisation (PUAFER006) combined course delivers the essential skills and knowledge required to both support and lead workplace emergency response activities. It covers the full scope of Emergency Control Organisation (ECO) responsibilities, from carrying out assigned roles during incidents through to coordinating and directing emergency procedures as an Emergency Controller or Chief Warden.
Participants will learn how to recognise and assess emergency situations, respond in line with workplace procedures, and communicate clearly under pressure. The course develops practical capability in assisting with evacuations, supporting team members, and taking control of emergency responses to ensure safe, timely, and compliant outcomes.
Designed for those involved in workplace emergency preparedness, this nationally recognised training is suitable for team members, supervisors, and safety personnel working across construction, mining, and other high-risk environments where effective emergency response is critical.
Course Delivery
Face-to-face training
Course Duration
1 day
Course Outcome
Locations
Multiple training centres across Queensland and Western Australia, or we can come to your location.
Course Fee
Fees vary depending on location (see table below)
Afterpay available
Funding
CTF Funding (WA) available (see below)
2 Course Bundle - Fire and Chief Warden Course - Course Information
This combined course covers Operate as Part of an Emergency Control Organisation (PUAFER005) and Lead an Emergency Control Organisation (PUAFER006), equipping you with the practical skills and knowledge to both support and lead workplace emergency response activities. It addresses the full scope of Emergency Control Organisation (ECO) functions, from carrying out assigned warden duties through to taking command and coordinating emergency response efforts.
You’ll learn about:
Emergency Roles & Responsibilities: Understand the duties of ECO members, wardens, and Emergency Controllers
Emergency Procedures: Follow, implement, and manage workplace emergency plans and instructions
Communication & Coordination: Communicate clearly under pressure and coordinate personnel and resources
Evacuation Management: Assist with and direct safe, calm, and orderly evacuations
Hazard Awareness: Identify emergency hazards and assess changing conditions
Team Leadership & Support: Work effectively within a team and lead response activities when required
Emergency Services Liaison: Coordinate with external emergency services during incidents
Personal Safety: Maintain your own safety while supporting or leading emergency response
Post-Incident Review: Participate in debriefs and contribute to continuous improvement
By the end of the course, you’ll be confident in your ability to perform your assigned emergency role, support and lead response teams, communicate effectively under pressure, and manage workplace emergencies in a safe, controlled, and compliant manner.
Course Delivery and Assessment
This combined course provides the essential skills and knowledge required to lead and coordinate workplace emergency response activities. You’ll learn how to take control during emergency situations, direct response teams, manage evacuations, and communicate effectively under pressure, while ensuring workplace emergency procedures are followed to protect people, property, and operations.
This course is delivered face-to-face to ensure the best learning outcomes. You’ll be guided by an experienced Trainer Assessor, who will provide support and feedback throughout the session.
Who Should Complete This Course?
This combined course is designed for workers who are required to support and/or lead workplace emergency response activities as part of an Emergency Control Organisation (ECO). It is suitable for both operational team members and those in supervisory or leadership roles responsible for emergency preparedness and response.
It’s ideal for people working in industries such as:
Construction & Civil Works – wardens, leading hands, site supervisors, project managers
Mining & Resources – operators, contractors, supervisors, control room personnel, emergency response leaders
Manufacturing & Industrial Sites – plant workers, maintenance personnel, supervisors, safety officers, plant managers
Commercial & Facilities Management – floor wardens, chief wardens, building managers, facility supervisors
WHS & Safety Roles – HSRs, WHS advisors, emergency coordinators, workers with designated emergency responsibilities
Whether you’re appointed as a warden, stepping into a leadership position such as Chief Warden or Emergency Controller, meeting workplace emergency planning requirements, or refreshing your emergency response capabilities, this course ensures you have the knowledge, confidence, and practical skills to contribute to and lead effective emergency control operations.
Career Pathways
Chief Warden / Emergency Controller
Emergency Response Team Leader
Site Supervisor or Leading Hand
WHS / Safety Officer or Advisor
Facilities or Building Manager
Operations or Shift Supervisor
Emergency Management Coordinator
Entry Requirements
There are no formal entry requirements; however, students will need:
basic computer skills and internet access (for enrolment and communication)
sufficient language, literacy, and numeracy (LLN) skills to complete assessments
a valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don’t have one, you can apply at usi.gov.au or we can assist.
Support When You Need It
Throughout the duration of your course, you can access experienced industry professionals and support staff to guide you through the program. Our trainers are dedicated to helping you succeed and will be available to answer your questions and provide feedback on your progress. They will provide you with the guidance and support you need to fully understand the course material, as well as offer suggestions for further learning opportunities.
Funding is Available For this Course
Construction Training Fund WA
Eligible apprentices, trainees, workers and business owners in WA’s building and construction industry can save up to 70% on metro courses and 80% on regional courses with CTF funding. As an approved provider, we can handle the paperwork and claim process for you, so you only pay the gap while you upskill, get licences, and complete safety courses. Check your eligibility or contact us for more information.
“This course gave me the confidence to take control during an emergency. The training was practical, relevant to our site, and clearly explained what’s expected when you’re leading a response. I now feel prepared to make decisions under pressure.”
Course FAQs
Fees vary depending on location - you can view specific location fees in the table above.
Yes - you may be eligible for either CTF (WA) subsidies for this course. Check your eligibility or contact us to find out more.
The course is completed face-to-face in 1 day, providing all the essential knowledge and practical skills you need.
Basic computer skills and internet access
Sufficient language, literacy, and numeracy (LLN) skills to complete assessments
A valid Unique Student Identifier (USI) (mandatory for all nationally recognised training). If you don’t have one, you can apply at usi.gov.au or we can assist.
Your SOA will be issued within 3-5 business days of successfully completing the course and receiving payment.
Our friendly support team is here to help. Contact us for course advice, enrolment support, or guidance during your training.
1300 248 457 or email info@civilsafety.edu.au
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