Learn How to Plan, Manage and Improve Business Operations
The Coordinate Business Operational Plans (BSBOPS402) course provides you with the knowledge and practical skills to support the development and execution of operational plans within a business.
You’ll learn how to coordinate resources, monitor performance, and ensure operational activities align with organisational goals. This course is suited to individuals working in or transitioning into roles that require planning, organisation, and communication across teams.
Course Delivery
Face-to-Face
Group Bookings Only
Course Duration
1 Day
Course Outcome
Locations
Mackay
Course Fee
Fees vary depending on location (see table below)
Afterpay available
Coordinate Business Operational Plans F2F - Course Information
The Coordinate Business Operational Plans (BSBOPS402) course is ideal for anyone who needs to coordinate or support business operations in a range of workplace settings.
You’ll learn how to:
Assist in the development and implementation of operational plans
Coordinate resources, budgets, and timelines to support business objectives
Monitor performance and report on key business metrics and KPIs
Identify risks and respond to operational challenges
Communicate effectively with stakeholders and team members
Contribute to continuous improvement across business operations
Course Delivery and Assessment
This course is delivered face-to-face over 1 full day and is only available for group bookings of 8 or more people.
You’ll gain hands-on experience in a controlled environment, building both confidence and competence while receiving direct guidance and personalised feedback from experienced trainers throughout the day.
Assessment is competency-based and ensures you can apply safe work practices with confidence. It includes:
An Interactive quiz and knowledge checks throughout the day
Scenario-based questions to demonstrate practical understanding
A final observation to confirm your understanding of the course material
Who Should Complete This Course?
Course Outcome
Upon successful completion of this course, you will be awarded a nationally-recognised Statement of Attainment for:
BSBOPS402 - Coordinate Business Operational Plans
This certification is nationally recognised under the Australian Qualifications Framework (AQF) and can support applications for higher roles in safety and compliance.
Career Pathways
Completing this unit can support career progression into a range of operational and administrative roles across multiple industries.
Business and Administration: Operations coordinator, project support officer, administration supervisor, team leader.
Construction and Trades: Project administrator, site coordinator, operations support roles.
Corporate and Professional Services: Business support officer, office manager, operations assistant.
Logistics and Industrial: Operations support, warehouse coordinator, scheduling and planning roles
This unit is commonly completed as part of Certificate III and IV qualifications and business skill sets, making it a valuable stepping stone for those looking to build a career in operations, leadership, or project coordination.
Entry Requirements
There are no formal entry requirements for this course, however students will need:
Basic computer skills and internet access (for enrolment and online modules)
Adequate language, literacy, and numeracy (LLN) skills to complete assessments, and;
A valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don't already have a USI, you can apply for one online at www.usi.gov.au or we can apply for one for you.
Support When You Need It
Our courses include the support of experienced industry professionals and support staff to guide you through the program. Our trainers are dedicated to helping you succeed and will be available to answer your questions and provide feedback on your progress. They will provide you with the guidance and support you need to fully understand the course material, as well as offer suggestions for further learning opportunities.
“This course helped me build confidence in managing workflows and supporting business operations. I’ve already been able to apply what I learned in my day-to-day role”
Course FAQs
Fees vary depending on location - you can view specific location fees in the table above.
Unfortunately, there is no funding available for this course. Please visit our funding page to explore our range of funding options and eligible courses by state.
The Coordinate Business Operational Plans (BSBOPS402) course is completed face-to-face over 1 full day.
There are no formal entry requirements; however, students will need:
To be at least 16 years of age
Basic computer skills and internet access (for enrolment and communication)
Sufficient language, literacy, and numeracy (LLN) skills to complete assessments
A valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don’t have one, you can apply at usi.gov.au or we can assist.
Your SOA will be issued within 3-5 business days of successfully completing the course and receiving payment.
Our friendly support team is here to help. Contact us for course advice, enrolment support, or guidance during your training.
1300 248 457 or email info@civilsafety.edu.au
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