Learn How to Plan, Manage and Improve Business Operations
The Coordinate Business Operational Plans (BSBOPS402) course provides you with the knowledge and practical skills to support the development and execution of operational plans within a business.
You’ll learn how to coordinate resources, monitor performance, and ensure operational activities align with organisational goals. This course is suited to individuals working in or transitioning into roles that require planning, organisation, and communication across teams.
You'll complete the following unit of competency:
BSBOPS402 - Coordinate Business Operational Plans
This course is available for group bookings only. Please contact us for more information.
Course Delivery
Face-to-Face
Group Bookings Only
Course Duration
1 Day
Nationally Recognised
Locations
Multiple training centres across Queensland and Western Australia, or we can come to your location.
Course Fee
Fees vary depending on location (see table below)
Afterpay available
Course Delivery
Face-to-Face
Group Bookings Only
Course Duration
1 Day
Nationally Recognised
Locations
Multiple training centres across Queensland and Western Australia, or we can come to your location.
Course Fee
Fees vary depending on location (see table below)
Afterpay available
Coordinate Business Operational Plans F2F - Course Information
The Coordinate Business Operational Plans (BSBOPS402) course provides participants with the skills and knowledge required to support, coordinate, and monitor operational plans that contribute to achieving business objectives across a range of workplace environments.
You’ll learn about:
Operational Planning Processes: Understand the purpose and structure of operational plans and how they align with broader organisational goals and strategic objectives.
Implementation of Operational Plans: Learn how to assist in developing, implementing, and coordinating operational activities to support business performance and workplace outcomes.
Resource Coordination: Coordinate staffing, resources, budgets, equipment, and timelines to ensure operational plans are delivered efficiently and effectively.
Performance Monitoring & Reporting: Monitor business performance against operational targets, key performance indicators (KPIs), and organisational requirements, while preparing reports and updates for stakeholders.
Risk Identification & Problem Solving: Identify operational risks, challenges, and barriers to performance while applying problem-solving techniques and corrective actions to maintain business continuity.
Communication & Stakeholder Engagement: Communicate effectively with managers, team members, clients, and other stakeholders to support collaboration and operational success.
Continuous Improvement Practices: Contribute to reviewing workplace systems and processes to identify opportunities for improvement, increased efficiency, and better business outcomes.
Workplace Policies & Compliance: Follow organisational procedures, legislative requirements, and workplace standards relating to operational planning and business activities.
Team Coordination & Support: Support teams in achieving operational objectives by promoting accountability, collaboration, and effective workplace practices.
By the end of the course, you’ll be confident in coordinating operational activities, supporting business objectives, monitoring performance outcomes, and contributing to efficient and effective business operations.
Course Delivery and Assessment
This course is delivered face-to-face over 1 full day and is only available for group bookings.
You’ll gain hands-on experience in a controlled environment, building both confidence and competence while receiving direct guidance and personalised feedback from experienced trainers throughout the day.
Assessment is competency-based and ensures you can apply safe work practices with confidence. It includes:
An Interactive quiz and knowledge checks throughout the day
Scenario-based questions to demonstrate practical understanding
A final observation to confirm your understanding of the course material
Who Should Complete This Course?
Course Outcome
Upon successful completion of this course, you will be awarded a nationally-recognised Statement of Attainment for:
BSBOPS402 - Coordinate Business Operational Plans
This certification is nationally recognised under the Australian Qualifications Framework (AQF) and can support applications for higher roles in safety and compliance.
Career Pathways
Completing this unit can support career progression into a range of operational and administrative roles across multiple industries.
Business and Administration: Operations coordinator, project support officer, administration supervisor, team leader.
Construction and Trades: Project administrator, site coordinator, operations support roles.
Corporate and Professional Services: Business support officer, office manager, operations assistant.
Logistics and Industrial: Operations support, warehouse coordinator, scheduling and planning roles
This unit is commonly completed as part of Certificate III and IV qualifications and business skill sets, making it a valuable stepping stone for those looking to build a career in operations, leadership, or project coordination.
Entry Requirements
There are no formal entry requirements for this course, however students will need:
Basic computer skills and internet access (for enrolment and online modules)
Adequate language, literacy, and numeracy (LLN) skills to complete assessments, and;
A valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don't already have a USI, you can apply for one online at www.usi.gov.au or we can apply for one for you.
Support When You Need It
Our courses include the support of experienced industry professionals and support staff to guide you through the program. Our trainers are dedicated to helping you succeed and will be available to answer your questions and provide feedback on your progress. They will provide you with the guidance and support you need to fully understand the course material, as well as offer suggestions for further learning opportunities.
“This course helped me build confidence in managing workflows and supporting business operations. I’ve already been able to apply what I learned in my day-to-day role”
Course FAQs
This course is available for group bookings only. To enquire about availability or enrol a group, please contact us - we’ll be happy to assist.
Fees vary depending on location - you can view specific location fees in the table above.
Unfortunately, there is no funding available for this course. Please visit our funding page to explore our range of funding options and eligible courses by state.
The Coordinate Business Operational Plans (BSBOPS402) course is completed face-to-face over 1 full day.
There are no formal entry requirements; however, students will need:
To be at least 16 years of age
Basic computer skills and internet access (for enrolment and communication)
Sufficient language, literacy, and numeracy (LLN) skills to complete assessments
A valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don’t have one, you can apply at usi.gov.au or we can assist.
Your SOA will be issued within 3-5 business days of successfully completing the course and receiving payment.
Our friendly support team is here to help. Contact us for course advice, enrolment support, or guidance during your training.
1300 248 457 or email info@civilsafety.edu.au
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